Employee Dispute Resolution: Mediation Through Peer Review

Employee Dispute Resolution: Mediation Through Peer Review

Regular price $50.00 Sale

Get instant access to our Employee Dispute Resolution: Mediation Through Peer Review Course!

Trainers working in conflict and dispute resolution and mediation will appreciate the wealth of training material presented in this introductory online course. If employees need a process where they can ask important questions, challenge old thinking, and a formalised procedure to work with, this course will help them as they develop mediation skills and employee dispute resolution.

Participants learn:

  • What the peer review process consists of
  • How to choose a facilitator, panel, and what responsibilities and powers they hav
  • Sophisticated communication skills including questioning and probing technique
  • The particulars of the hearing process from inception to decision
Just $50 for instant access to your course
  • Enrol now and start today!
  • Easy to follow, interactive learning
  • 365 days access to your course
  • Printable certificate of completion to hang on your wall and take to your next job interview
  • Learn on your PC, Smart Phone, Tablet and iPad

Course Outline

Session One: Course Overview

Session Two: What is Peer Review?

Session Three: Initiating the Process

  • The First Three Stages
  • Making Connections

Session Four: The Peer Review Panel

  • Choosing a Facilitator
  • Choosing the Panel
  • Making Connections
  • The Panel’s Contract
  • The Panel’s Role and Responsibilities

Session Five: Asking Questions

  • Asking Good Questions
  • Pushing My Buttons

Session Six: The Peer Review Process

  • Preparing for the Hearing
  • The Hearing
  • Making the Decision

Session Seven: Panel Walk Through

  • Preparation
  • Panel Presentation

Session Eight: Why Does the Process Fail?

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Learning online

This course is 100% online. Once enrolling you will receive INSTANT online access to the learning materials, activities and quizzes.

Entry requirements

No prior knowledge is needed to complete this course, however basic computing skills is recommended. You will need access to the Internet. Our courses are compatible with most modern browsers.

Frequently Asked Questions

Q. Do I get a certificate for completing the course? A. You will receive a certificate of completion that you can download instantly once you have successfully complete the course..
Q. Can I do the course on my smart phone or tablet? A. The learning material can be accessed from your smart phone or tablet or a PC.
Q. What happens after I click enrol? A. After clicking the enrol button at the top of this page, you will set up your account and password and then you can pay for the course through our secure checkout system or through PayPal. You can then log in and have INSTANT access to the course.
Q. What if I need help while doing the course online? A. Our courses are self paced, user driven courses and are easy to follow and understand. Our support team will be available to assist you should you have trouble accessing your course but are not trained experts on the content of the course and can only provide limited support in course content.
Q. How long do I have to complete the course? A. Each LearnMe online course is available for 365 days from the time of enrolment. Even after you have completed the course you can still go back review the the course as many times as you like within your access period.
Q. What if I have other questions? A. Contact our Support Team.